Malcolm Cain is currently the director of the newly-created Office of Inclusion at New York City’s Taxi and Limousine Commission. The City Council and the TLC created the Office of Inclusion to examine, address, and end discriminatory service refusals in New York City. Malcolm has worked for the TLC since 2015, most recently as the Deputy Director of External Affairs. He began his career in public service in 2010 at the NYC Department of Health, before working at the Office of Administrative Trials and Hearings (OATH). Throughout his City service, he has had the privilege and responsibility of communicating vital city policies to diverse communities across the city. Malcolm has a deep passion for equitable transportation in the City of New York, and wishes to continue to find ways to address this issue at a systemic level.